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Why We Snap at Work—and How to Avoid It When something makes you snap—causing a sudden, extreme reaction in which emotion totally overrides reason—things can get ugly quickly. The fact that many people are stressed at work means those rage triggers are closer to the surface and more prone to misfiring. Learn to recognize and defuse your triggers. |
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Software Project Management: The Responsibility of Communicating Quality Trade-Offs Some requirements are negotiable, even if it sounds like they aren’t. But expectations have to be managed carefully to avoid problems. Payson Hall explains that when executives agree to sacrifice quality in order to hit a deadline, it's up to the team to ensure they understand the tradeoff and possible risks. |
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Agile or Not, You Need a Proper Customer and User Experience Process In order to satisfy the people you hope will purchase or download your software, a proper customer and user experience process has to be built into the software development lifecycle. Whether you follow an agile, waterfall, or completely different methodology, this is a step that can’t be skipped. |
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Dealing with Criticism, Whether Constructive or Not Of course, criticism is easier to take if it’s given with kindness. But what about when it isn't? Naomi Karten discusses how to receive, consider, and act on criticism, whether it's delivered constructively or not. If you've heard it before, it may be worth evaluating—especially if you’d prefer to ignore it. |
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Agile Methods for Tackling the Work You Don’t Want to Do We all have work we don't want to do. Some of it is boring or unpleasant, but there's another type: work we don't know if we can finish to our satisfaction. It's hard to tackle a task you're not an expert at. Johanna Rothman offers two classic project management approaches to face the work you're putting off. |
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Why Agile Begs for Better Team Communication How do you promote effective communication among a group of individuals, especially in agile? That’s the big question. In a world where some people might even have differing definitions of the actual word “communication,” it can seem impossible to get everyone on the same page. |
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The Dangers of Digital Distractions It's crazy that people can’t put their devices down long enough to drive, or even watch where they’re going. And aside from dangers, cellphones and social media also can be time sucks. Digital distractions have become bad enough that there's now a Center for Internet and Technology Addiction. Are you hooked? |
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Creating Effective Processes to Deliver Quality Software Delivering complex systems depends on software processes that guide the work on a daily basis. Much has been written about the evils of verbose waterfall processes, but the truth is that not having enough process also makes it impossible to deliver enterprise software without making many mistakes. |
