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Averting Rude Behavior—Even if It’s Unintentional How often do we glance a certain way, use a certain phrase, or make an innocuous comment and unintentionally offend a customer or coworker? Worse, how often do we do so and not even realize it? You don't have to worry whether every syllable or nod might cause offense. Just be conscientious. |
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Learning from Failure Failure makes you look at life in a way you're not likely to do when you're successful. The key to benefiting from failure is acknowledging it, owning up to it, and learning from it. There's a lot to be gained by analyzing what went wrong and what you want to do differently next time as a result. |
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Moving from Information Technology to Business Technology New technologies such as big data, the Internet of Things, and enhanced mobile capabilities call for new processes. Today, IT departments must have a deeper understanding of the businesses they serve, the professions they automate, and how technology is best employed—from a business perspective. |
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Goals Are Good, but Adaptation Is Often Better Setting goals is admirable. But in doing so, you can't neglect the possibility of change. What good is achieving your goals if they became irrelevant or the assumptions behind them were incorrect in the first place? It's smarter to focus on the ultimate outcome you want, not just compliance to plan. |
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Long-Term Trends: Project Schedule and Productivity on the Decline QSM recently completed an analysis of how project schedule has changed over time and the subsequent impact on effort and productivity. The results indicate that project size, effort, and productivity have all decreased over time. This story explores the findings and shares some related observations. |
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Transitioning from a Traditional Tester to an Agile Tester Shifting from being a tester in a traditional lifecycle model to in an agile methodology is not easy. There is a spectrum of differences, ranging from redefining the testing role and responsibilities completely to making only minor changes in context and accountability. Read on for some key changes. |
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A Testing Professional’s Resolutions for 2015 Testers are trained to find errors. However, evolution is not possible without committing a few of them. This year you should resolve to explore new areas, in the process making a few mistakes. In doing so you will learn, push yourself and others, change the world a tiny bit, and grow personally. |
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Becoming Part of the Tightknit Software Community It's not always easy for a newbie starting off in the software industry—particularly when that person doesn't have a background in software! An SQE employee talks about her entry into the field by helping put on conferences about developing and testing, and how she came to learn and be accepted. |