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Develop Your Listening Skills to Become a Better Leader Listening is key to effective people management and professional mastery, but it may be the most underrated leadership skill. Having a model for what good listening is, and some techniques to practice, can help you become not only a better listener, but also a better leader and learner. |
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How Not to Make a Persuasive Case Persuasion skills can be learned just like any other skills, and they are a key part of being able to influence others to help you achieve your objectives. If you're looking to convince your manager or coworker of something, knowing what not to do or say is just as important. Here are some tips. |
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The Art of People Facilitation: Servant Leadership and Team Dynamics Some senior level staff in various organizations struggle to embrace certain modern concepts of leadership and facilitation. Emotional intelligence, observation, and skilled listening all play into modern servant leadership. It is a new art among agile managers, but it's an art we can all learn. |
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When It’s OK to Ignore Company Policy Most company policies have their roots in good practices, but over time, an organization's goals can change so much that a policy does not support those goals any longer. It’s important for employees to be able to use their own judgment and feel comfortable going to supervisors about making exceptions. |
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Balancing Culture Fit with Diversity: Hiring for Success Company culture is important, but you shouldn't base hiring decisions solely on how well someone seems he'll fit in. This leads to conformity and a fragile organization. To increase diversity, consider people who may not at first appear to be a cultural fit, but who could be valuable additions to your team. |
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Overcoming the Real Fears behind Behavior-Driven Development Behavior-driven development can bring many benefits to software delivery. But while many companies focus on customizing frameworks, tools can only achieve as much as the people and organizations behind them. You also have to consider the individual roles and personalities of your developers and testers. |
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The Secret Life of Team Leads Engineering an environment that helps teams do their best work can be difficult. When the team works well, it can deliver better, and helping teams deliver more effectively is what being a team lead is all about. However, this role also comes with some responsibilities and challenges that aren't always clear. |
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Benefits of Riding the Bleeding Edge of Software Acting as an early adopter isn’t inherently bad—if you look at this from a business context, it’d be like investing in a promising startup and hoping to double or even triple your money over time. But what’s critical here is avoiding pushing all your chips into the middle of the table early on. |