Some senior level staff in various organizations struggle to embrace certain modern concepts of leadership and facilitation. Emotional intelligence, observation, and skilled listening all play into modern servant leadership. It is a new art among agile managers, but it's an art we can all learn.
Robert Woods serves as an Agile Coach and Delivery Manager at MATRIX Resources. Robert has been in IT for over 18 years serving in such roles as Sr. Systems and Networking Engineer, Project Manager, Program Manager, and Agile Coach. Robert has spent years working with organizations on collaborative lean development, Agile testing techniques, requirements analysis, project envisioning, and relationship management, Agile within ITSM and Agile leadership.
Robert is the creator of the CLEAR (Collaborative, Lean, Evolving, Adaptable, Reportable) Agile Portfolio Management concept and has developed an entire Agile adoption roadmap which includes training in Practical Agile, Successful Product Ownership, Agile Team Leadership and Facilitation, Executive Agile, Creating Great User Stories, Project Envisioning and Kickoff, and Financial Agility. Robert’s passion is in helping organizations achieve Business and IT Alignment through creating visibility and collaboration across the enterprise, focus on delivery of real business value and creating great teams focused on innovation, communication and trust. Robert is an author on Agile processes and concepts and a regular speaker in the Agile community.