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Choosing a Font for Software with a Global Audience As more businesses are establishing a worldwide presence, our approach to software must consider globalization and localization. So when it comes to designing the user interface for our apps and websites, we must consider good typography. Here's what to take into account when choosing fonts for international products. |
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To Be a Good Leader, Become a Better Servant Wanting to serve others—not wanting them to serve you—is one of the best signs of an effective leader. Being a leader is also not about doing more of the work or being the most technical person on your team. Rather, it's actually about giving up some of your work to help others grow. Here's what else good leaders do. |
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Beware Confidence Masquerading as Competence Self-confidence is essential to tackling difficult problems. Where we need to be careful is not being falsely overconfident. What’s behind that overconfidence can either help or hinder your solving issues and achieving a good result. Here's how to make sure that confidence is backed up by competence in your team. |
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Brain Hacks to Engineer an Agile Transformation When we are presented with a decision, the subconscious determines what we’re most emotionally comfortable with, then fills in the gaps to justify choosing it. In other words: Our brains lie to us. Then how can we ever get out of our comfort zone? Believe in change and take an agile approach to incremental adoption. |
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Standing Up Your Product Help Desk Great technical support is an integral part of any software commercialization plan. But how can you get high-quality tech support without breaking the bank? Here are some ways to economically provide technical support that adds value and educates customers on using your product correctly, safely, and effectively. |
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Crowdsourced Testing: Give the People What They Want Crowdsourced testing is a great way to connect with users and ensure that the product idea, design, implementation, and nonfunctional elements meet their expectations—or, hopefully, even exceed them. But like any other test effort, crowdsourced testing is both a science and an art. Here's how to do it effectively. |
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4 Tips for Convincing Your Boss to Send You to a Conference You’ve found the industry conference you want to attend. You know the content at the event is going to help you grow your skills, and in your mind, the capital and time expenditure is clearly justified. So why is it not that easy to get your boss to agree? Here are four tips for convincing your boss to send you. |
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Attention, Word Nerds: We’ve Got New Dictionary Entries Merriam-Webster just added 640 new words to its dictionary, in addition to the more than 840 entries added in September. While you're learning new language, check out the Sideways Dictionary, a crowd-sourced collection of definitions. There are a lot of software terms there, so see how people define "agile" and "VPN." |
