People using behavior-driven development (BDD) say conversation is the most important part of the process. They use a “given-when-then” format to describe the current state, an action that is supposed to occur, and what results to expect. But if that structure isn't working for your team, don't restrain discussion.

Many QA managers seek a formula for creating an effective testing team. While they may pursue endless tools and lifecycle approaches, the answer is actually simpler. These three fundamentals will ensure you’re leading your test engineers in the right direction and building a world-class testing organization.

At work, there’s so often someone or something that pushes your buttons. If you experience anger often and lash out, it could be doing you harm—both physically and to your career. It could be worthwhile to keep a record of what triggers your anger over the course of a day and how you react so you can gain some insight.