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Send the Right Message: Monitor Your Choice of Voice When we communicate with our coworkers, what’s important in getting our point across is not just what we say, but how we say it. Most of the time, we intuitively moderate our tone to convey friendliness, seriousness, or disappointment, but that can change when we're stressed. Be sure you're sending the right message. |
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Why Laughter Is a Sign of Creative, Productive Teams Laughter is a sign that people feel relaxed and safe. In a workplace, safety leads to environments that enable more idea generation and innovation, so one approach to improving teammates' creativity and connection is to encourage laughter. But how can you do that so it doesn't feel forced? Steve Berczuk has some ideas. |
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What Intelligent People Say Instead of “I Don’t Know” It takes a certain level of self-confidence to admit to not knowing something when people view you as the expert. Still, if you don’t know the answer and you (or others) think you should, you have some options other than “I don’t know.” These alternative responses are more useful to you and to your questioner. |
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4 Impediments to Nurturing a Feedback-Rich Culture Being able to have open, candid conversations that fuel learning, growth, and improvement is critical to a team’s success, so it is important to look out for impediments that can get in the way of having a feedback-rich culture. Here are four common impediments to watch for, as well as behaviors you should nurture. |
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Fighting Key-Person Dependency Risk on Your Team Key-person dependency risk is when only one person on your team possesses certain business-critical abilities or knowledge—so if that person leaves, you're in trouble. The first step of mitigating that risk is taking stock of your team members and their skills. Decide what's important, and train or hire accordingly. |
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Relax This Summer and Be a Maker For many, it's time for a much-needed break with a summer vacation at the beach, listening to the ocean waves with toes in the sand. But numerous studies show it’s important to take time to find a way to destress on a regular basis. If doing nothing isn't your cup of tea, Pamela Rentz has some project ideas. |
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Good Cop, Bad Cop: How to Evaluate a Company’s Culture before Accepting a Job In a job interview, you learn a fair amount about the job you’re applying for. But it’s much harder to learn about the corporate culture so as to determine if the organization is a place you want to work. Try using a "good cop, bad cop" routine when asking questions to find out if the new environment is a good fit. |
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Questions to Ask during Test Selection for Automated Tests We use test design techniques to answer the questions “What do I need to test?” and “What tests should I perform?” We try to ensure test coverage during test automation too, except that choosing poorly creates slower builds and unreliable information about product quality. Here are some guidelines for test selection. |
