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How to Talk to Executives about Agile In the agile community, executives tend to get a bad name. They are accused of not understanding agile and the benefits it will bring their companies. But we just need to speak the same language: Look beyond the surface-level reasons for resistance and try to identify the financial grounds. Just follow the money! |
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Standing Up Your Product Help Desk Great technical support is an integral part of any software commercialization plan. But how can you get high-quality tech support without breaking the bank? Here are some ways to economically provide technical support that adds value and educates customers on using your product correctly, safely, and effectively. |
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4 Tips for Convincing Your Boss to Send You to a Conference You’ve found the industry conference you want to attend. You know the content at the event is going to help you grow your skills, and in your mind, the capital and time expenditure is clearly justified. So why is it not that easy to get your boss to agree? Here are four tips for convincing your boss to send you. |
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Advice for New Leaders One of the more challenging tasks for a new leader is joining a new organization. There is an interesting balance that must be struck in making it clear that there’s a new sheriff in town without being disrespectful or dismissive of your predecessor and the organization they established. Here's how to get it right. |
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What Else Should I Be Asking You, and Other Job Interview Questions It can be tricky to know just what you should be asking a candidate during a job interview, even if you know about the position and its requirements. Try making a list of potential questions, allowing enough flexibility to choose in the moment and as the candidate’s responses warrant. Here's what should be on it. |
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8 Mistakes Managers Make when Working with Remote Teams When managing a remote team, usual practices apply, but there are some additional considerations you should think about. You need to be sure not to make any blunders that would affect the productivity and happiness of your staff. Here are eight common mistakes managers of remote teams make that you should try to avoid. |
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What It Means to Be an Evangelist for Quality The role of evangelist is often not very well known—or even if it is, it is not well understood in terms of its differentiation from closely associated functions, such as sales and marketing. But when understood and implemented well, it is a very powerful role. What does evangelism mean in terms of software quality? |
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3 Tips for Moving Up the Testing Leadership Ladder Moving up the career ladder often means more money, more fun, and more impact. But it's not a good idea to sit around and just hope it will happen. There's a lot you can do to speed up the process and earn a well-deserved promotion. Jason Arbon shares three tips he has for moving up the testing leadership ladder. |
