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Designing an Office to Nurture Innovative Agile Development Teams Agile software development is a collaborative activity in many ways, but it also requires quiet time. While open office spaces foster communication and collaboration, it's still important for a workspace to have areas where people can buckle down and work. What is the best office configuration to nurture innovation? |
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How to Grab People's Attention In this hectic, fast-paced world, it can be tough getting anyone’s attention. But you’re more likely to succeed if you quickly arouse interest, generate intrigue, and make an impression. One way to do that is with a hook—an opening statement or question that quickly piques curiosity. Here's how to grab attention. |
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To Improve Agile Teamwork, Think about the Individuals Given the emphasis on teams, it can be easy to forget that agile has the value of individuals and interactions as a central principle. As much as an effective team dynamic is what makes Scrum work, teams are composed of individual people, and it’s important to acknowledge each person's role and to express appreciation. |
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The Balance between Being Stealth and Being Public during Product Development While end user data protection is important from a business to customer perspective, businesses themselves have their share of data protection problems. Organizations need to find the balance between being in a stealth mode and being too public during product development. |
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Develop Stronger Client Relationships through Empathetic Action There’s a big difference between simply saying "I feel your pain" and displaying evidence of empathy. When dealing with clients' complaints and issues, do more than try to understand what they're going through. Aim to communicate early, often, and with sincere concern. It will improve the situation for them—and you. |
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Agile Testing Shouldn’t Change Based on Team Size It’s important to note the more collaborative nature that agile encourages for every single member of the team—not just the testers. Sure, testers might have to adopt the most new skills if they hope to make things work at this new pace, but product owners and developers can’t just rest on their laurels. |
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How to Manage a Challenging Audience When You’re Giving a Presentation Most audiences will be courteous when you’re giving a presentation. But it can be a challenge to face customers, senior managers, or even coworkers who persistently disagree with you, constantly interrupt you, treat you rudely, or otherwise disrupt your presentation. Here are some ways to cope without losing your cool. |
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Craftsmanship: The Software Testers’ Goal Some people just don’t care about creating great products or services. They believe the marketplace will settle for lower quality. Lee Copeland argues that as software testers, we need to combat that way of thinking by embracing craftsmanship. Focus on quality with knowledge, skill, diligence, judgment, and passion. |
