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Are You Forgetting a Stakeholder? Technology allows amazing innovations to optimize business and deliver new and better services, but if you don’t carefully consider your entire user community, innovations may cost you business. When designing for stakeholders, don't stop at the obvious cases—or else you may find that you forgot an important customer. |
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Making the Product and Development Partnership Thrive The product manager and the development lead partnering well together is a cornerstone of great product teams. The behavior they exhibit sets the standard for how the team cooperates, connects, and thrives. One great way to do this is getting closer to your customer. Here’s how this advice works with both protagonists. |
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Using Design Thinking to Create Better Test Cases Design thinking is a user-centric framework to solve a business challenge by delivering the best user experience. Using design thinking, you can better frame the business drivers, select the right persona to focus on, design your user journey, identify test scenarios, pinpoint user pains, and write better test cases. |
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5 Areas to Focus On for a Great Mobile App UX During mobile app development, the user experience should be at the forefront of your creative process. For an application to become popular among users, you have to think about the users and the various ways they’ll interact with your application. Here are five areas to pay attention to when designing for optimum UX. |
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Choosing a Font for Software with a Global Audience As more businesses are establishing a worldwide presence, our approach to software must consider globalization and localization. So when it comes to designing the user interface for our apps and websites, we must consider good typography. Here's what to take into account when choosing fonts for international products. |
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Standing Up Your Product Help Desk Great technical support is an integral part of any software commercialization plan. But how can you get high-quality tech support without breaking the bank? Here are some ways to economically provide technical support that adds value and educates customers on using your product correctly, safely, and effectively. |
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Crowdsourced Testing: Give the People What They Want Crowdsourced testing is a great way to connect with users and ensure that the product idea, design, implementation, and nonfunctional elements meet their expectations—or, hopefully, even exceed them. But like any other test effort, crowdsourced testing is both a science and an art. Here's how to do it effectively. |
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Visual Regression Testing: A Critical Part of a Mobile Testing Strategy Despite our best efforts to replicate customers' behavior in our test automation suites, teams often forget about nonfunctional requirements. An important one is visual perception—how users see and feel each application they use. Visual regression testing can fill a significant gap in user experience expectations. |
