When end-user-involved test programs are done before release to production, the duration of tests is a very critical factor in determining the product's success or failure in meeting its goal. How long should you run the program in order to be sure you have enough data points to make a decision?

The Six Thinking Hats concept aims to minimize the confusion in thinking that arises because of the way the human brain usually thinks—taking into consideration emotions, facts, creativity, hope, and logic all at once. Anuj Magazine looks at how this concept can help with user experience testing.

Yahoo decided to surprise its email users with a total redesign—and it was a disaster. Thousands of Yahoo Mail users are furious over the changes, and they’re being very vocal about it. Some users are upset about the elimination of key functions, but others are reporting serious technical problems.