Technology allows amazing innovations to optimize business and deliver new and better services, but if you don’t carefully consider your entire user community, innovations may cost you business. When designing for stakeholders, don't stop at the obvious cases—or else you may find that you forgot an important customer.

Culture drives performance, and agile leaders set a team's culture, so leaders should be measured at how effectively they’re doing just that. The challenge is, what might that look like? Here’s an idea for a four-quadrant measurement approach for leaders' organizational and personal effectiveness in agile contexts.

To be most agile with your communication, understand several models of learning styles, where you fit into them, and where your team fits into them. By tweaking the ways you communicate to fit the information and the situation, you are helping your team remain agile by valuing people and interactions over processes.