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The Real Cost of App Unavailability—and How to Avoid It Availability is often associated with load, but not necessarily with overall functionality and compatibility. However, with the number of apps flooding the marketplace, these other parameters are becoming increasingly important to consider. Building the right support team can help promote success. |
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You Won't Get Hacked with Help of New USB Device Companies just keep getting hacked. Millions of users' data have been comprised in the last few years, so up-and-coming developer Webcloak is introducing a product that will let anyone browse the Internet “with no risk of viruses, data, or identity theft.” |
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Let’s Warm Up to the Growing Need for Digital Accessibility Do you consider accessibility when developing your products? Did you know about 15 percent of the world's population has some sort of disability? With so many individuals facing usability challenges—and technology's ubiquity—it's time to make accessibility part of our social responsibility plan. |
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Why Mobile-Specific Shopping Apps Are on the Rise Consumers today are comfortable using their smartphones as their primary shopping devices, and trends suggest that desktop shopping will continue to fall behind. Anything a retailer can do to attract this growing group of mobile-savvy customers will be a smart business plan. |
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When You Provide Good Service, Performance Metrics Are Your Friend Not all production support organizations have (or want) formal agreements describing the level of service they will provide to their customers. But if your organization generally provides good service, SLAs and the metrics they encourage can be excellent communication tools for your stakeholders. |
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Loyalty Programs Find a Home on Mobile Simplicity helps lower the barrier to entry for mobile programs like Starbucks, Belly, and Front Flip, but the convenience of having it all readily available on your phone really takes it over the top. Read more to learn how mobile apps are changing reward programs for the better. |
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Skills Needed to Better Leverage the Internet of Things Today, everything seems to have an internet connection associated with it. The Internet of Things is ushering in a transition of greater opportunities for just about everyone who knows how to take advantage of it. Here are three skills that you’ll need to better leverage an ever-connected society. |
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Making a List, Checking It Twice: A Testing Strategy for the Holidays The holiday season means consumers will be doing a lot of shopping online. This poses immense challenges for the testers who have to ensure that all business channels, including mobile, offer a smooth, high-performance experience. This story gives some core components of a holiday testing strategy. |
