Group norms are the traditions, behavioral standards, and unwritten rules that govern how a team works together. They can be implied or openly acknowledged, but establishing a consistent way the team functions helps the individual members focus less on their own preferences and more on what works best.

Most people who dislike small talk say it's because it's a waste of time. But sometimes it's necessary—provided you don't want to appear standoffish. One key to making small talk, therefore, is to find ways to turn the trivial banter into something more substantial. Use these suggestions in your next chat.

People worry that asking for assistance will somehow undermine their standing in the eyes of peers or employers. But most successful people are quick to acknowledge what they don’t know and to ask for assistance. Honestly admitting to limitations in your knowledge is the sign of a true professional.