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No Joke: You Should Be Laughing More How often do you truly laugh? Probably not nearly enough. Laughter relaxes the whole body, boosts the immune system, and relieves stress. It also lowers blood pressure, exercises several muscles, and increases the response of disease-killing cells. That’s a pretty good case for laughing as often as possible. |
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Why Agile Might Benefit People Even More Than Software Agile produces software that is more thoroughly tested and secure, at a speed that the current marketplace almost demands. But beyond making better mobile apps or more appealing software, how important is agile when it comes to not only cultivating a strong team, but also communicating with clients? |
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When the Solution Is Worse Than the Problem Almost everyone can think of solutions that proved to be worse than the problems they were intended to solve. Somehow, we often fall short in anticipating what can possibly go wrong. That’s why wise problem-solvers strive to minimize unintended consequences by asking: What haven’t we thought of? |
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The Importance of Customer Feedback to Building the Right Product Customer feedback helps you adapt to what the customer finds valuable, ensuring you are building “the right product.” But many projects don't invite customers to iteration reviews; many don't conduct iteration reviews at all. If customers aren't giving feedback about your demos, then what are you adapting to? |
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Make Your Customers Feel the Wait Was Worth It Sometimes the only way you can give customers adequate attention is to make other customers wait. In this age of impatience, some people won't like to hear that. But the way you treat those who have had to wait can make a big difference in how satisfied they are with your services. Read on for some advice. |
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How to Listen Actively (or At Least Seem Like You Are) Let's be honest; some people are boring to listen to. Still, when you give someone the impression that you're not listening, to that person, you're not listening. Here are some tips that can help you—both in actual listening, and in just conveying that impression (even if you’re not hanging onto every word). |
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Promoting Sustainable Test Automation Truly sustainable test automation imparts minimal impact on people and processes over the years. It is achieved by deploying automation frameworks that shield testers and processes from the automation tools and technologies that are constantly evolving. Carl Nagle tells you how to attain long-term success. |
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Improving Product Quality throughout the Software Development Lifecycle Good, efficient communication is an important asset to the team. With focused, pure, and structured data on product quality, including all of the self-documenting steps of a given check, it’s clearly known what’s working and what the verifications are. Matt Griscom shows how you can get this level of clarity. |
