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Does Software Configuration Management Follow CM's Core Processes? Joe Farah investigates whether or not software configuration management (SCM) follows the core principles of CM. The big difference in software shops and hardware shops is the level of automation in which the tools are responsible for ensuring the core processes reach “done.” |
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Become a Good Listener to Your Teammates If teammates or customers view you as a poor listener, it’s unlikely they’re going to tell you. Instead, they'll let their impression of you color their attitude toward you and their satisfaction with your work. But you can avoid that. Naomi Karten gives you advice on becoming a good listener. |
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Are You a Micromanager? There's a difference between hands-on management, which can be positive, and micromanagement, which means you must make every decision, you take a lead role in all significant tasks, and you ignore others' ideas. Naomi Karten reveals more warning signs—plus ways to deal with being a micromanager. |
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Tips for Managing Conflict You can’t avoid conflict at work. Once differences surface, a catalyst for serious conflict is the tendency for the parties to treat their differences as a zero sum game: For one party to win, the other has to lose. It doesn't have to be that way. Naomi Karten gives some tips for managing conflict. |
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What Is an Expert? Many people these days tout themselves as experts. But they can't all be, can they? Naomi Karten explores several opinions of what makes someone an expert, how easy it is to be misled into seeing expertise where it may not exist, and the risks and responsibility that come with the label. |
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Three Tips to Help Form a Highly Productive Agile Team The dynamic of working in a team is vastly different from working on your own. But if a team is assembled well, it can accomplish more than the individuals could have separately. These suggestions will help you form a team that will work together well and be greater than the sum of its parts. |
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The Right (and Wrong) Way to Apologize If a coworker, employee, or manager is offended by something you said or did, it can make for a tense workplace. But a simple "I'm sorry" won't always smooth things over. Here are some guidelines to make sure your apology is thoughtful, sincere, and well-received. |
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The Value of Uncertainty Steve Berczuk writes that while it can be difficult to express uncertainty, especially in an area where we consider ourselves expert, the teams we work with can benefit when we do. A bit of uncertainty can help you identify whether your solution is the best one. |
