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Averting Rude Behavior—Even if It’s Unintentional How often do we glance a certain way, use a certain phrase, or make an innocuous comment and unintentionally offend a customer or coworker? Worse, how often do we do so and not even realize it? You don't have to worry whether every syllable or nod might cause offense. Just be conscientious. |
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Moving from Information Technology to Business Technology New technologies such as big data, the Internet of Things, and enhanced mobile capabilities call for new processes. Today, IT departments must have a deeper understanding of the businesses they serve, the professions they automate, and how technology is best employed—from a business perspective. |
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Long-Term Trends: Project Schedule and Productivity on the Decline QSM recently completed an analysis of how project schedule has changed over time and the subsequent impact on effort and productivity. The results indicate that project size, effort, and productivity have all decreased over time. This story explores the findings and shares some related observations. |
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Transitioning from a Traditional Tester to an Agile Tester Shifting from being a tester in a traditional lifecycle model to in an agile methodology is not easy. There is a spectrum of differences, ranging from redefining the testing role and responsibilities completely to making only minor changes in context and accountability. Read on for some key changes. |
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A New Year’s Resolution for Testers: Let’s Innovate With time and cost constraints and high product expectations, teams are having to innovate when it comes to how they think and operate. Testers play an important role in this drive, and not just a handful of them—with due diligence and effort, anyone can step into the innovation zone. Read on. |
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Can Big Data Make HR Decisions More Objective? It is apparent that internal operations at Google have a tremendous bias towards data, and the human resources function is no different in this regard. The emergence of big data in HR seems to be a trend that has the potential to revolutionize how people decisions are executed in organizations. |
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Performance Testing: A Team Sport Putting together a good performance test team is essential to success. Many of the issues related to performance can be identified early through static methods, or performance engineering. If the key technical players are continuously involved in the testing process, conflicts can be avoided later. |
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Social Media at Work: Where Does the True Value Exist? Even though studies have shown that socially-connected people are more productive at work than those who aren't connected, it is still a fairly common practice for social media applications to be blocked at work. Is social media at work truly valuable, and if so, where does the value show itself? |
