Team norms—sometimes known as ground rules—revolve around how members of a team will interact, communicate, and conduct themselves as team members. Norm setting gives team members an opportunity to express what's important to them, thus boosting team effectiveness.

Rare is the person who enjoys waiting in line. Yet, wait we must, because invariably there’s someone or something ahead of us that’s determined to impede our progress—or at least it often feels that way. Naomi Karten shares some tips to make waiting less onerous.

The recent contamination of the Mars Rover with bacteria from Earth highlights the importance of using proper risk management with large-scale projects. Payson Hall analyzes the story and explores NASA's decision-making processes.