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Why Software Careers Are Great for Empathetic People In a skills-driven world like IT, you should have programming knowledge, good communication skills, and problem-solving abilities. But being a highly empathetic person means you also have a set of soft skills that can give you an edge to have a great career in software. Here's why your strengths are a good fit for IT. |
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Bringing Empathy into Quality Engineering Testers have always been advocates for the end-user. But there are now more opportunities to be that advocate, including emotional intelligence-based testing and role-based testing, which form a critical part of empathetic testing. Building empathy into our software engineering process ends up benefiting everyone. |
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5 Common Mistakes Project Managers Should Avoid When you're responsible for leading a new software project, of course it’s impossible to steer clear of every single mistake. But there are plenty of common mistakes project managers fall into that can be easily avoided simply by being mindful of them. Here are five common mistakes PMs make that you should be wary of. |
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Before Rolling Out Products, Walk a Mile in Their Shoes Beyond focus groups and surveys, different paths lead to uncovering ways to delight your customers. It is important to recognize the problems, challenges, wants, and needs of people. “Before you criticize someone, walk a mile in their shoes” is also good advice for rolling out products. |
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Making Agile Coaching Successful for Your Organization Successful agile coaching requires a combination of experience, knowledge, and soft skills to help organizations build competence, sustainability, and performance in their agile practices. But it's not all up to the coach. There are a few things you can do to ensure your coaching engagement is set up for success. |
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Solving Problems and Seeking Solutions on an Agile Team While teams are composed of individuals, all of whom solve problems and make decisions, people on consistently successful teams understand that they can be more effective when the focus is on the team, not the individual. Making the best decisions collectively delivers the most value to customers in the long run. |
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3 Ideas to Prevent ‘All Talk and No Action’ Meetings When many people are speaking in a meeting but it never translates into meaningful actions later on, it can leave us frustrated. But with some planning and collaboration, we can facilitate ways to make it easier for people to communicate better. Here are three ideas for a little less conversation, a little more action. |
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Use Silence as a Powerful Tool to Get Feedback If you want feedback from your users, sometimes the best technique for gathering information is staying silent. After someone responds to your question, instead of continuing the conversation, just pause. This encourages the other person to keep talking, and that's when you may get the most valuable information. |
