Many testing organizations have bugs sitting in their bug-tracking tool gathering dust. The issues aren't high-priority enough to fix immediately, but no one wants to close them because they might get around to fixing them eventually. This is a hoarder mentality! You need to organize and declutter your bug backlog.
Jerry Penner is a passionate tester who loves helping ridiculously smart people build better software. He has been testing desktop software, websites, web apps, mobile apps, and APIs for startups and large companies since 2006. One of his favorite testing tasks is helping developers and testers find important bugs faster. He regularly consumes articles, blogs, books and opinions on testing, psychology, philosophy, and business and exercises what he learns to become a better tester. He has delivered testing talks at Desire2Learn, the KWSQA Quality Conference, and STARCANADA. He has assembled two test teams from the ground up, has implemented good practices at two companies, and is currently helping the fine folks at Waterloo Hydrogeologic.