Testing chatbots differs a lot from “traditional” testing, like for an app or web portal, due to the apparent randomness of a conversation with a chatbot. For testers to have a better understanding of working with chatbots, they have to apply critical thinking to deal with the uncertainty in their test objects.
Rajni has more than twelve years of experience in the field of software testing. She is a dynamic, self-driven and result-oriented leader with the excellent technical ability to deliver seamless solutions. She possesses excellent management and leadership skills with a focus on continuous improvement and client-centricity. Rajni advocates software quality through evangelistic activities including blogging on test trends, technologies, whitepapers, and best practices. With an understanding of various domains to deliver value to customers, her continuous focus is on digital testing, current industry testing trends like blockchain, chatbot, AI/ML and agile transformation. She is also an active speaker in a conference run by STeP-IN, QAI STC & StarCanada. Her writings are featured in TechWell, SQ Magazine, Nagarro website, LinkedIn.