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The Right (and Wrong) Way to Apologize If a coworker, employee, or manager is offended by something you said or did, it can make for a tense workplace. But a simple "I'm sorry" won't always smooth things over. Here are some guidelines to make sure your apology is thoughtful, sincere, and well-received. |
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A Roundup of Configuration Management Database Tools If you’re a follower of the Information Technology Infrastructure Library (ITIL), the configuration management database (CMDB) is a central point of your efforts. Joe Townsend gives us a handy roundup of the tools on the market that are available to help you control your IT environment. |
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The Value of Uncertainty Steve Berczuk writes that while it can be difficult to express uncertainty, especially in an area where we consider ourselves expert, the teams we work with can benefit when we do. A bit of uncertainty can help you identify whether your solution is the best one. |
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A Helpful Guide to Daily Standup Scrum Meetings The daily standup meeting is a critical element of scrum teams. Its simplicity and benefits have even attracted the attention of practitioners of waterfall development. Venkatesh Krishnamurthy presents a helpful guide to the daily standup meeting. |
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Are Most Meetings a Waste of Time? Despite the many articles on holding fewer meetings, there doesn’t seem to be a difference in the number of meetings being held. As many as 85 percent of managers think their companies’ meetings are unproductive. How can you prevent your meetings from being a waste of everyone's time? Read on. |
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Monkeys Teach Us What We Already Knew: Middle Management Is Stressful Sitting around eating bananas all day doesn't sound too stressful, but middle management monkeys are feeling the same burn as those performing tasks in the confines of a traditional office. Putting out fires, appeasing upper management, and holding onto a job are taking their toll on everyone. |
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Surviving a Reorganization in One Piece Surviving a reorganization is rarely easy. To come through it unscathed, try to maintain a positive attitude, separate facts from opinions, listen for clues about what’s going on but avoid gossip, focus on doing your work, and take care of yourself. Read on for more advice about this stressful time. |
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Performance Reviews: Why Everyone Hates Them and What You Can Do Many managers and their staff loathe doing performance reviews, which often are carried out more to appease HR. Still, most companies continue to use annual appraisals. So if you have to conduct them (or might someday), here are a few suggestions to make them worthwhile. |
