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Do You Understand the Risk of Yes/No Questions? Language is ambiguous in the best of cases, but the risk of miscommunication soars if someone answers a question with only "yes" or "no." However, it can be awkward to ask “Can you repeat what I said?” or “Are you sure you understand?” Naomi Karten has some suggestions for communicating beyond. |
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A Perspective on Other People’s Perspectives Whenever someone behaves in a way that seems inappropriate or counterproductive, it seems useful to wonder what might be going on to trigger that behavior. In the workplace, this matter of perspective requires only that you accept that your colleagues and coworkers face challenges similar to your own. |
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A Tester’s Guide to Dealing with Scrummerfall If you’ve been a tester on an agile team, you’ve probably experienced “Scrummerfall” behavior—a cross between Scrum and waterfall. There isn’t really any collaboration, and there's too much work in progress during each sprint. Bob Galen tells you how planning can help you avoid it. |
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Important Questions to Ask Yourself before Committing to Agile A head full of indecision is a common occurrence as you inch closer and closer toward a transition to the agile methodology, so in order to lessen this fear and push forward with a clearer mind, you need to ask yourself a few important questions. |
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The Downside of Certainty It's when you're most certain that you understand a situation that you're most likely to have misunderstood it. Whether you're dealing with customers or coworkers, it never hurts to seek additional information. After some clarification, you may find that you weren't so certain after all. |
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Building an Effective Lean Testing Strategy Lean testing strategies can help QA teams effectively mitigate wasted resources and ensure that they are giving each project the attention it deserves. Sanjay Zalavadia details some strategies QA teams should implement in order to create an effective lean testing practice for their operations. |
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The Win-Win Benefit of Expressing Appreciation People are less likely to express thanks or appreciation at work than anyplace else. But studies suggest that employees who feel appreciated are more productive and loyal, so it's worth making an effort. The intriguing bit? It's a win-win experience—when you appreciate someone, you feel good, too. |
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What's Your Story? How Testers Add Value Testers have a story. It involves the kind of information we gather, the way we gather it, whom we tell, and what decisions are impacted by it. Management has their own story, but sometimes the goals are different. Find out the story your executives have for testing, and see what value it brings. |
