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Are You Self-Absorbed? Learn to Listen It can be a manager asking employees for their input, then proceeding with his own plan anyway. Or it could be going to a coworker with a problem, only to have her center on her own issues. Self-absorption takes many forms, and they're all bad. If you fit a description, learn how to focus outward and listen. |
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Make the Effort to Invest in Yourself To keep relevant in an ever-changing industry, you need training. But many companies don't provide or reimburse for continuing education. That means you're responsible for your ongoing career development. Don't fret; you don't have to spend a lot. And the more you learn and practice, the more value you have. |
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What’s a Tech Lead? Decoding This Developer Role The role of technical lead can be hard to define, and in many cases people accept the role without knowing its definition. Because new tech leads are used to programming, many focus too much on the technical aspects and not enough on the people and the team. Read on to learn what's required of this role. |
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To Use or Not to Use? Debating Clichés in Your Writing It's hard not to speak in clichés at work; they're so ingrained in how we communicate, they just come out. But what about in your writing? Yes, clichés are overused, but there's a reason: Everyone knows what they mean. Should you use these perhaps worn-out phrases when you write, or is there a better way? |
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Look to Corporate Standards to Guide Your Organization In large organizations with distributed teams, departments can have their own procedures, acting as if they are in completely isolated silos. One approach to solving this issue is establishing corporate standards. Tap the models of widely used standards to create practical guidance for your own organization. |
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Worried You Might Mumble? Here’s How to Speak Clearly Feeling nervous, being afraid of saying the wrong thing, or just talking too quickly are some of the main reasons people mumble when they speak. Often, however, people don't even realize they're mumblers. If you think you may be one, read on to learn how to speak confidently and—of course—clearly. |
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Use Process Improvement Methods to Elevate Your Test/QA Workflow Quality assurance testers may feel overwhelmed by all they have to do and the short time they have to do it. Implementing proven process improvement techniques can help streamline or replace existing models, making testers’ workloads manageable and letting them accomplish more—without sacrificing quality. |
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Who’s Responsible for What? Use a RACI Matrix to Keep It Straight As projects get larger and more complex, roles and responsibilities can become confusing. To clarify, teams can create a RACI matrix: a chart that shows who is Responsible, Accountable, Consulted, and Informed for any work product. Each role has a different level of authority, so everyone knows their duty. |
