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The Challenge of Saying “I Don’t Know” There’s a certain power in saying “I don’t know,” simply because it’s the truth. It can also be an opportunity to learn something new. But if the question is one you should have an answer to, those three words alone may not be enough. Naomi Karten gives some helpful alternatives to just saying "I don't know." |
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Making Time for Reflection How often do you reflect on your career or life? It can be difficult to examine how you work and live to confirm that you are where you want to be. But using some of the same questions and techniques employed in agile retrospectives can help you evaluate your personal choices, too—and brainstorm ideas. |
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No Joke: You Should Be Laughing More How often do you truly laugh? Probably not nearly enough. Laughter relaxes the whole body, boosts the immune system, and relieves stress. It also lowers blood pressure, exercises several muscles, and increases the response of disease-killing cells. That’s a pretty good case for laughing as often as possible. |
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Where Are All the Great Software Testers? It can be difficult to find great software testers for senior roles; often, the people you want to hire are the ones who are already gainfully employed. Michael Sowers gives his suggestions for identifying qualified and experienced software engineers who can deliver on senior testing role accountabilities. |
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Why Agile Might Benefit People Even More Than Software Agile produces software that is more thoroughly tested and secure, at a speed that the current marketplace almost demands. But beyond making better mobile apps or more appealing software, how important is agile when it comes to not only cultivating a strong team, but also communicating with clients? |
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When the Solution Is Worse Than the Problem Almost everyone can think of solutions that proved to be worse than the problems they were intended to solve. Somehow, we often fall short in anticipating what can possibly go wrong. That’s why wise problem-solvers strive to minimize unintended consequences by asking: What haven’t we thought of? |
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The Importance of Customer Feedback to Building the Right Product Customer feedback helps you adapt to what the customer finds valuable, ensuring you are building “the right product.” But many projects don't invite customers to iteration reviews; many don't conduct iteration reviews at all. If customers aren't giving feedback about your demos, then what are you adapting to? |
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Make Your Customers Feel the Wait Was Worth It Sometimes the only way you can give customers adequate attention is to make other customers wait. In this age of impatience, some people won't like to hear that. But the way you treat those who have had to wait can make a big difference in how satisfied they are with your services. Read on for some advice. |
