The Latest Stories

Integrating Exploratory Testing into Product Design

Exploratory testing, or ET, is a good fit for agile processes, can be done by any member of the dev/test team, and helps develop applications that map to customers' needs. Kevin Dunne writes how with increased use of ET, testing becomes an intellectual pursuit driving product quality and agility.

Kevin Dunne's picture
Kevin Dunne
Testing Customer Touchpoints

When testing a product, it can be easy to neglect how support processes such as call verifications, email communication, online chat, and service request processes function. But these touchpoints go a long way toward defining customer experience and an organization in general. How can you improve?

Parimala Hariprasad's picture
Parimala Hariprasad
Software Testing: A Social Responsibility

As businesses and consumers embrace big data and analytics, mobile, cloud, the IoT, and other rapidly emerging technologies, the expectation that software "just works" is rising exponentially. Equipping our technical workforce with the best education and training, tools, and approaches is critical.

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Michael Sowers
What's in the Fall 2015 Issue of Better Software Magazine?

For the first time, the cover of Better Software magazine showcases two articles. The dual features are about the new ISO 29119 software quality standard—one pro, one con. Reading both points of view will make you think about what your organization is doing to adopt quality standards.

Ken Whitaker's picture
Ken Whitaker
Internet of Things Standards: Critical for First Responders

The Internet of Things is hyped as smart technology, with sensors capable of gathering and exchanging data with other devices that should help make our lives easier. The Department of Homeland Security is hoping IoT technology can be smart enough to make it easier for first responders to save lives.

Pamela Rentz's picture
Pamela Rentz
Important Questions to Ask Yourself before Committing to Agile

A head full of indecision is a common occurrence as you inch closer and closer toward a transition to the agile methodology, so in order to lessen this fear and push forward with a clearer mind, you need to ask yourself a few important questions.

Josiah Renaudin's picture
Josiah Renaudin
The Downside of Certainty

It's when you're most certain that you understand a situation that you're most likely to have misunderstood it. Whether you're dealing with customers or coworkers, it never hurts to seek additional information. After some clarification, you may find that you weren't so certain after all.

Naomi Karten's picture
Naomi Karten