Manual testing might not be as all-important as it once was, but it’s still needed if you have any hope of delivering software at a quality you can be proud of. How we create software is going to continue to change, but the burden of that change needs to be handled by more than one group within the industry.

When designing a test automation strategy, an area that is often overlooked is automating API testing. API test scripts are faster and easier to write than other types of scripts and can be fairly simple tests. An added benefit is that API testing can be included in your continuous integration tools for quick feedback.

When we design, build, test, and deliver software, it is imperative that we provide our users with what they need—not what we want, but what that they want. We need to understand the scope and breadth of the user base. Here are three questions to ask to learn more about how users experience your software.